SMS Terms & Conditions

Last updated: November 10, 2026

These SMS Terms & Conditions apply to the White Villas Resort SMS program (the “Program”), operated by SMART STAY VR, trading as White Villas Resort (“WhiteVillas”, “we”, “us”), 62 Long Bay Beach Road, Providenciales, Turks and Caicos Islands.

1. Program Description

The Program sends text messages from WhiteVillas to guests and prospective guests who have opted in. Messages are sent by our team about your enquiries and quotes, booking confirmations and reminders, arrival and check-in details, guest service during your stay, and replies to your questions. If you have separately agreed to receive marketing texts, we may also send occasional special offers.

2. How You Opt In

You opt in by providing your mobile number and agreeing to receive text messages from WhiteVillas, for example through a form on our website, when making a booking, by telling our team by phone or email, or by texting us first. Consent to receive text messages is not a condition of any booking or purchase.

3. Message Frequency

Message frequency varies depending on your enquiry, booking, and stay.

4. Cost

Message and data rates may apply. Please contact your mobile carrier for details about your text and data plan.

5. How to Opt Out (STOP)

You can cancel the Program at any time. Reply STOP to any message from us (you may also use END, CANCEL, UNSUBSCRIBE, QUIT, or STOPALL). We will send one message confirming that you have been unsubscribed, and you will receive no further text messages from us unless you opt in again. To rejoin, reply START.

6. How to Get Help (HELP)

Reply HELP to any message for assistance, or contact our customer care team:

7. Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages. Message delivery depends on your mobile carrier and network coverage, and supported carriers may change at any time.

8. Privacy

We respect your privacy. Your information is handled in line with our Privacy Policy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

9. Eligibility and Your Number

You must be the account holder of the mobile number you provide, or have the account holder’s permission to enroll it. If you change or give up your mobile number, please reply STOP from that number or let us know so we can update our records.

10. Changes to These Terms

We may update these SMS Terms & Conditions from time to time. The “Last updated” date above shows when they were last changed. Our general Terms of Use also apply to your use of our website.

11. Contact Us

SMART STAY VR (White Villas Resort)
62 Long Bay Beach Road
Providenciales, Turks and Caicos Islands
Phone: 1-650-844-8642
Email: info@whitevillas.net